By watching TV yesterday I have discovered the show called “Rude Tube” on channel E4, which I found very amusing. Basically, Alex Zane, a British comedian, presents the most popular viral videos that have ever been shown on the Internet. On their web page, individuals can leave comments and rate videos, but they must sign up, as only registered members are able to leave a comment. A good way for a TV channel to take advantage of the numerous opportunities delivered by the World Wide Web in order to become more interactive. E4 have also achieved great success by launching a feed on Twitter, reporting the latest news of the popular TV series “Skins” and hit 10,000 followers in one day. You can follow them as well by clicking here. Skins is a British award winning TV series that tells the life stories of a group of teenagers living in Bristol.
However, one of the clips was the one, which all of you must have seen or heard about at some point. Once more, video sharing has served as a new media tool to create awareness. The original video shows four French people having a few kernels of maize on a table, surrounded by their mobile phones. Now they make all their phones ring simultaneously, and the kernels puff into popcorn. After a while a series of other cases from additional countries appeared to make it look like like people tested it all over the world, but watch it yourself:
This video has currently 12, 869, 303 views on video sharing site Dailymotion, since it was released online in May 2008. For those of you who do not know it yet, it was all fake. The videos were part of a guerilla marketing campaign made by the American organisation Cardosystems, who tried to promote their headphones with new Bluetooth technology. The idea behind it was to encourage people to use headphones rather than the phone itself. In an interview with CNN the CEO of Cardosystems as well as founder of the campaign, Abraham Glezerman reveals all the secrets:
What a successful campaign with a return on investment of a 100% sales increase. Even marketing strategist Seth Godin refers to that case as a “vivid” marketing story. Nevertheless, one may argue whether this kind of campaign was ethically correct or not, as people were led to the conclusion that cell phones may cause serious health damage. Are there any negative consequences when marketing chooses to go the delusional way? Ehret claims in his blog “The Marketing Spot” that he would probably avoid Cardosystems if dealing in the Bluetooth industry:“I do have a hard time believing that there was no attempt at deception on Cardo Systems’ part. If I were in the market for Bluetooth, I would probably skip Cardo.”
The videos caused both excitement and outrage. Many people really liked the content and had a laugh about it, whilst others are in serious fear what their phone could do to their health. I suppose that the way in which news and information are distributed differs from country to country and hence, the perception caused by such marketing campaigns may differ depending on the culture. In this blog one of the readers claims, that the videos have scared many people in Israel.
Here is the final clip they launched to advertise their product:
In terms of awareness creation I believe that Cardosystems have done a great job. The video spread like wildfire on the web and achieved a stunning number of views and media response. The Internet is a great tool to get information, but this case also proves once more, that people have to be more critical about what they read or see. Everyone is able to publish content, so information that appears a bit dubious should be questioned by the reader and not trusted immediately. If Cardosystems had revealed themselves from the start, the video would have never achieved such a marketing buzz as it did. I find it difficult to judge whether they acted socially irresponsible or not, as finally, we all have the freedom to choose what we believe or not, but I think I tend to the view that they have not acted unethically and therefore, not broken the “rule” of corporate social responsibility, but I am open to a discussion.
What is your view on the subject? And did you know it was fake?